How do I enable cookies?

If your browser is not set to accept cookies, or if you manually delete cookies on a regular basis, you will be asked to log into eHarmony each time you visit our site. To set your browser to accept cookies and allow our site to remember your login information, please find the browser you are using below and follow the instructions provided. You can always change your cookie setting while on the site and change it back when done. Be sure to close and re-open your browser after making any changes to these settings.

Microsoft Internet Explorer 6x

Launch Internet Explorer
Select "Internet Options" from the Tools menu
Under the "Privacy" Tab, click "Advanced"
In the Advanced Privacy Settings window:
    Select the box next to "Override automatic cookie handling"
    Select the box next to "Always allow session cookies"
    Click "OK"

Microsoft Internet Explorer 5x

Launch Internet Explorer
Select "Internet Options" from the Tools menu
Under the "Security" Tab, click "Custom Level"
In the Security Settings window:
    Scroll down to the Cookies section
    Make sure that the option "Enable" is selected under "Allow per session cookies (not stored)"
        If it is not, select it and click "OK"
    Click "Apply" and then "OK"

Netscape Communicator 4x

Launch Netscape Communicator 4x
Select "Preferences" from the Edit menu
Under the "Advanced" category, click "Accept all cookies," or "Accept only cookies that get sent back to the originating server"
    To set your browser to warn you before accepting cookies, select the box beside "Warn me before accepting a cookie"
Click "OK"

Netscape Navigator 7x

Launch Netscape Navigator 7x
Select "Preferences" from the Edit menu
Under the "Privacy & Security" category, click "Cookies"
Select "Enable all cookies," or "Enable cookies for the originating web site only"
    To set your browser to warn you before accepting cookies, select the box beside "Ask me before storing a cookie"
Click "OK"

Firefox 1x

Launch Firefox 1x
Select "Options" from the Tools menu
Under the "Privacy" category, click "Cookies"
Select the box next to "Allow sites to set cookies"
To set your browser to warn you before accepting cookies, select "Ask me every time" from the dropdown menu next to "Warn me before accepting a cookie"
Click "OK"

Safari

Launch Safari
Select "Safari > Preferences"
Click the bar in the top right corner to display options
Select "Security"
Where it says, "Accept Cookies," select either "Always" or "Only from sites you navigate to"

Camino

Launch Camino
Select "Camino > Preferences > Privacy"
Select "Accept cookies from any site" or "Accept cookies only from sites you visit"
    To set your browser to warn you before accepting cookies, select "Ask before accepting each cookie"
Click "OK"

If you are still experiencing technical difficulties, send us an e-mail and we will be happy to further assist you in troubleshooting. Please include the following system information in your e-mail:

What is your Operating System? (ex. Windows 98, 2000, XP Mac - OS 9, OS X
What type of Browser do you have? (ex. PC - IE 7, Opera, Firefox, Netscape Mac - Safari, Camino
What type of connection do you have? (ex. 56K, DSL, Cable, etc.)
What type of Security Software do you use? (ex. McAfee, Norton, AVG, etc.)